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gwentanner
06-14-2010, 02:26 PM
When I click the Header link to select a header, the page doesnt load - it only displays as a black, blank screen. (wp-admin/admin.php?page=functions.php?option=header)

Any idea?

Thanks,
Gwen

Dan Nickerson
06-14-2010, 03:49 PM
Gwen, we have few header threads going.

Can you tell us what browser you're using and can you try another?

And what version of Socrates you're using.

gwentanner
06-14-2010, 04:45 PM
Hi,

I downloaded the latest version (the beta) today, and installed it. I tried in both Firefox and Chrome, and the same thing happened.

gwentanner
06-14-2010, 05:05 PM
Also, if this helps. This is a fresh install of WordPress, version 2.9.2. The only plugin I have installed are the defaults (Akismet and Hello Dolly, neither are active) and MagicMembers which is active.

jonc
06-14-2010, 05:44 PM
Try setting the permissions on your headers/upload folder in the Socrates theme to 777 and see if it starts loading.

If that doesn't work I am going to need to take a look at your PHP error logs to figure out the problem if you can get access to them. This is the first time I have heard of this problem.

gwentanner
06-14-2010, 06:18 PM
Ok, well I changed it and it flashed a little then turned all black, but these are the error messages. File does not exist. There's nothing in the header-images folder. I did change it to 777

[Mon Jun 14 19:12:43 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml
[Mon Jun 14 19:12:43 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/favicon.ico
[Mon Jun 14 19:12:39 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml, referer: http://the3ps.com/members/wp-admin/admin.php?page=functions.php?option=header
[Mon Jun 14 19:12:39 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/members/wp-content/themes/socrates/header-images/abstract, referer: http://the3ps.com/members/wp-admin/admin.php?page=functions.php?option=header
[Mon Jun 14 19:12:32 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml
[Mon Jun 14 19:12:32 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/favicon.ico
[Mon Jun 14 19:12:29 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml, referer: http://the3ps.com/members/wp-admin/admin.php?page=functions.php?option=header
[Mon Jun 14 19:12:29 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/members/wp-content/themes/socrates/header-images/abstract, referer: http://the3ps.com/members/wp-admin/admin.php?page=functions.php?option=header
[Mon Jun 14 19:11:59 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml
[Mon Jun 14 19:11:59 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/favicon.ico
[Mon Jun 14 19:11:34 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml, referer: http://the3ps.com/members/wp-admin/admin.php?page=functions.php?option=header
[Mon Jun 14 19:11:34 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/members/wp-content/themes/socrates/header-images/abstract, referer: http://the3ps.com/members/wp-admin/admin.php?page=functions.php?option=header
[Mon Jun 14 19:09:39 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml
[Mon Jun 14 19:09:39 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/favicon.ico
[Mon Jun 14 19:09:36 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/404.shtml, referer: http://the3ps.com/members/
[Mon Jun 14 19:09:36 2010] [error] [client 68.197.236.1] File does not exist: /home/tannerit/public_html/the3ps.com/members/wp-content/themes/socrates/header-images/abstract, referer: http://the3ps.com/members/

gwentanner
06-15-2010, 04:56 PM
Hello

Just checking to see if there is any idea about my header?

I tried even uploading the headers from the old version of the plugin into the headers folder, but nothing - just a blank page.

I can provide a login/password so you can see if needed.

Thanks,
Gwen

jonc
06-15-2010, 05:02 PM
I have never heard of this happening and am out of ideas without seeing the issue myself. If you would like to private message me login info I can go take a look.

gwentanner
06-15-2010, 05:31 PM
Thanks Jon, I sent you a PM

jonc
06-15-2010, 06:11 PM
The black screen on the headers page was being caused by a CSS conflict with the "Magic Members" plugin that was being used. This is an issue in the 1.X and all the beta releases up to 2.01, I will fix it in the next release though. I figured out a workaround and wanted to post it here in case anyone else wants to use this plugin with Socrates.

You will need to open the following files in the Socrates theme and replace all occurrences of the word "shadow" with "socshadow":
functions.php
header.php
style.css

Once you do that you should be able to pick a header and Socrates will play happily with Magic Members.

gwentanner
06-15-2010, 06:14 PM
Thanks Jon, I will give it a try.

gwentanner
06-15-2010, 06:16 PM
oh nevermind, you already did it!! Thanks so much!!

Gwen

shabb47
06-21-2010, 04:02 PM
Okay, so I've been waiting to upload the custom headers and the bar looks like its working but so far it's not even green yet. Why does it take so long or isn't this normal?

Thanks.

Lisa

gwentanner
06-21-2010, 04:36 PM
Lisa,

I don't know if this helps or if you're having the same problem as me, but Jon got the header page working for me but I was never able to select a header.

I had to end up saving the one I wanted to my desktop, then uploading it as a custom header and that worked fine.

Maybe you can try that if you can see the list of header images. I need to let Jon know this is the case.

Gwen