View Full Version : Custom header problem

07-07-2010, 12:31 PM

I have followed all of the directions on uploading a custom header and still am having trouble. I completed all of the steps in setting up Socrates in the control panel, I visited the file manager page and changed the permissions header-images/uploads to both 777 and 755. I even went as far as to removing WP and reinstalling everything. I also double checked to make sure that I do not have two directories installed. Any suggestions?

(I apologize if this goes on twice)

07-07-2010, 12:57 PM
Hi Again,

After trial and error, I discovered what the problem is. The filename cannot have any "(" or ")" in it. The file and picture of the header will appear - even in the uploads area and everything appears to work in the dashboard, but the image will not appear on the website. Changing the name worked.


01-14-2015, 01:04 AM
Can someone provide some suggestions on how to insert a header graphic in a sales or landing page with Socrates?

Dan Nickerson
01-14-2015, 10:25 AM
Use the Add Media tab and insert like any other image at top.