http://www.socratestheme.com/forum/ Socrate Support Forum en Wed, 16 May 2012 11:12:49 GMT vBulletin 60 http://www.socratestheme.com/forum/images/misc/rss.png http://www.socratestheme.com/forum/ http://www.socratestheme.com/forum/showthread.php?4477-How-To-Make-Your-Support-Service-Efficiently&goto=newpost Wed, 16 May 2012 09:57:02 GMT If you spend a lot of time replying to your customers' email requests, you know all too well how important it is to track how much time has passed since each request was received, its current processing status (not yet read/answered/requires additional consultation), who is involved in providing a response, and of having a complete list of requests from the same customer for reference.

Experience shows that using a regular email client (e.g., Outlook, Thunderbird, Gmail) does not give the whole picture quickly nor in a convenient way. It has been proven that providing high-quality customer support is only possible using special software — we recommend our iKode service desk X, which is a web-based, easy to use and free customer service software and service management software to resolve IT issues by ITSM work flows. ]]> Official Support SophiaGreen http://www.socratestheme.com/forum/showthread.php?4477-How-To-Make-Your-Support-Service-Efficiently http://www.socratestheme.com/forum/showthread.php?4476-Set-Up-Your-Helpdesk-System-With-Cloud-Based-Helpdesk-Software&goto=newpost Wed, 16 May 2012 09:54:08 GMT Set up your helpdesk system with iKode Helpdesk - Cloud Based Helpdesk Software. Cloud-based helpdesk software is widely-used, in iKode helpdesk... Set up your helpdesk system with iKode Helpdesk - Cloud Based Helpdesk Software.
Cloud-based helpdesk software is widely-used, in iKode helpdesk server, there are five languages that customers can selected, they are English, Russian, German and French, Magyar, Chinese.

Currently, there are two version of our help desk software:
- Download solution: http://www.phphelpdesk.org/download/
- Hosted Solution: http://2help.biz ]]> General Chat SophiaGreen http://www.socratestheme.com/forum/showthread.php?4476-Set-Up-Your-Helpdesk-System-With-Cloud-Based-Helpdesk-Software http://www.socratestheme.com/forum/showthread.php?4475-Try-Email-Marketing-You-Will-Get-Traffic&goto=newpost Wed, 16 May 2012 09:52:37 GMT Do not try to build links with software!! This is my suggestion. Well, if you want to get traffic, you can try email marketing. It's very efficient. You can use a software for email marketing. I am using iKode Newsletter Server now, and it brings a lot of traffic, if you are interested in this php newsletter, just google it! Hope to help you and your website! ]]> Traffic and SEO SophiaGreen http://www.socratestheme.com/forum/showthread.php?4475-Try-Email-Marketing-You-Will-Get-Traffic http://www.socratestheme.com/forum/showthread.php?4474-Change-slider-rotate-time-in-magazine-template&goto=newpost Wed, 16 May 2012 08:13:10 GMT Hi there, I may just be missing it but is there a way to change the time it takes for the magazine one slider to rotate to a new picture? Any... Hi there,

I may just be missing it but is there a way to change the time it takes for the magazine one slider to rotate to a new picture?

Any help is much appreciated!

ps. my site is suppcoupons.com if it helps. ]]> Official Support siegervinnare http://www.socratestheme.com/forum/showthread.php?4474-Change-slider-rotate-time-in-magazine-template http://www.socratestheme.com/forum/showthread.php?4473-Can-t-set-permalinks&goto=newpost Wed, 16 May 2012 03:20:29 GMT I am trying to set the permalinks to Custom Structure. I click on it and then when I hit save it goes back to Post Name. Any suggestions? Maureen I am trying to set the permalinks to Custom Structure. I click on it and then when I hit save it goes back to Post Name. Any suggestions?

Maureen ]]> Troubleshooting Brownie http://www.socratestheme.com/forum/showthread.php?4473-Can-t-set-permalinks http://www.socratestheme.com/forum/showthread.php?4472-I-m-on-day-seven-of-my-free-trial-Want-to-pay-and-permanently-activate-but-can-t&goto=newpost Tue, 15 May 2012 21:24:34 GMT I took the free trial of your newest Socrates version. I referred back to the email I received from you to permanently activate (relevant portion... I took the free trial of your newest Socrates version. I referred back to the email I received from you to permanently activate (relevant portion pasted below) but after logging in I couldn't for the life of me find an "Upgrade" button. Wasn't sure which was the "main page" but I clicked through a variety of pages and didn't see it. Hopefully it's not too late and I don't have to repeat the download process. My URL is http://www.nicerazzi.com. Your help is greatly appreciated. Thanks.


=> To Permanently Activate Now...

Login to your domain's Wordpress dashboard and click the upgrade
button on the main page and complete the order process. ]]> Official Support RobertRosenthal http://www.socratestheme.com/forum/showthread.php?4472-I-m-on-day-seven-of-my-free-trial-Want-to-pay-and-permanently-activate-but-can-t http://www.socratestheme.com/forum/showthread.php?4471-what-to-do-when-destination-folder-already-exists&goto=newpost Tue, 15 May 2012 19:55:58 GMT trying to upgrade to latest version, but install process fails and replies with this message: Destination folder already exists.... trying to upgrade to latest version, but install process fails and replies with this message:

Destination folder already exists. /home/solahug8/public_html/forensicsciencecareer.net/wp-content/themes/socrates/


Do I have to log in to cpanel every time, delete the socrates folder, and then install it? That doesn't seem kosher :confused: ]]> Official Support cchugan3 http://www.socratestheme.com/forum/showthread.php?4471-what-to-do-when-destination-folder-already-exists http://www.socratestheme.com/forum/showthread.php?4469-Trying-To-Upload-Socrates-To-Third-Website&goto=newpost Tue, 15 May 2012 10:58:05 GMT Hi I am trying to upload socrates to a third website but it saying it has failed, how many website can you up-load to. Thanks Carol Hi
I am trying to upload socrates to a third website
but it saying it has failed, how many website can
you up-load to.

Thanks

Carol ]]> Official Support Carolanne333 http://www.socratestheme.com/forum/showthread.php?4469-Trying-To-Upload-Socrates-To-Third-Website http://www.socratestheme.com/forum/showthread.php?4468-Header-image-size-and-email-optin-question&goto=newpost Mon, 14 May 2012 20:14:06 GMT Hello all.... I want to get someone to create a custom header for my Socrates site. I have a couple of questions before I start searching on odesk... Hello all....

I want to get someone to create a custom header for my Socrates site. I have a couple of questions before I start searching on odesk for someone to do it.

1. What is the size of the default header in Socrates?

2. I want to setup an email optin link inside the header that is tied to my aweber account. Is this possible with Socrates? I am looking for something similar to the one on http://www.trafficgenerationcafe.com/...is this possible with Socrates?

Thanks so much! ]]> Official Support geekdrummer http://www.socratestheme.com/forum/showthread.php?4468-Header-image-size-and-email-optin-question http://www.socratestheme.com/forum/showthread.php?4467-Right-Sidebars&goto=newpost Mon, 14 May 2012 18:27:40 GMT Hello, I am using Double Right Sidebars with magazine template but is showing only 1 bar how to fix it ? This my Blog (magazine)... Hello,

I am using Double Right Sidebars with magazine template but is showing only 1 bar how to fix it ?

This my Blog (magazine) "http://informationaboutuae.com/news/ ]]> Community Support mahmoudi http://www.socratestheme.com/forum/showthread.php?4467-Right-Sidebars http://www.socratestheme.com/forum/showthread.php?4466-Custom-Header-with-email-optin&goto=newpost Mon, 14 May 2012 13:21:28 GMT Hello all.... I want to get someone to create a custom header for my Socrates site. I have a couple of questions before I start searching on... Hello all....

I want to get someone to create a custom header for my Socrates site. I have a couple of questions before I start searching on odesk for someone to do it.

1. What is the size of the default header in Socrates?

2. I want to setup an email optin link inside the header that is tied to my aweber account. Is this possible with Socrates? I am looking for something similar to the one on http://www.trafficgenerationcafe.com/...is this possible with Socrates?

Thanks so much! ]]> Graphics and Design geekdrummer http://www.socratestheme.com/forum/showthread.php?4466-Custom-Header-with-email-optin http://www.socratestheme.com/forum/showthread.php?4465-Adsense-Cost-Per-Click&goto=newpost Sun, 13 May 2012 15:11:58 GMT My choosen niche has a CPC of $3.58 When I was on page 2 of Google I would sometimes get a click and make between $.70 and $1.30 a click. Now,... My choosen niche has a CPC of $3.58

When I was on page 2 of Google I would sometimes get a click and make between $.70 and $1.30 a click.
Now, that I am on page 1 and getting a lot of clicks I only make $.18 cents a click !

I am beginning to think that something dis-honest is going on with Google.

Has anyone else had this same experience ?

I can't help but to wonder if they have something in their Algorithum that makes your CPC go down when you start getting a lot of clicks. ]]> Monetization onlyme http://www.socratestheme.com/forum/showthread.php?4465-Adsense-Cost-Per-Click http://www.socratestheme.com/forum/showthread.php?4464-Navigation-under-header-is-no-where-to-be-found&goto=newpost Fri, 11 May 2012 23:03:16 GMT Can someone please help me activate the navigation that is supposed to be right beneath the header image. I've looked through the forum and through video's but everything I'm seeing is outdated. The wordpress menus in the widget area only seem to go in the sidebar, not under the header. ]]> Community Support socratestrader http://www.socratestheme.com/forum/showthread.php?4464-Navigation-under-header-is-no-where-to-be-found http://www.socratestheme.com/forum/showthread.php?4462-What-serves-as-the-alt-tag-for-the-Socrates-Header&goto=newpost Fri, 11 May 2012 01:55:11 GMT Is it the Site Title or the Title Text that serves as the alt tag for the Socrates Header - or is it something else? Is it the Site Title or the Title Text that serves as the alt tag for the Socrates Header - or is it something else? ]]> Official Support maguire1992 http://www.socratestheme.com/forum/showthread.php?4462-What-serves-as-the-alt-tag-for-the-Socrates-Header http://www.socratestheme.com/forum/showthread.php?4461-Problem-How-to-Get-the-Text-in-the-Header-to-Not-be-Pushed-Together&goto=newpost Thu, 10 May 2012 18:01:11 GMT Hi there, I have an issue with the header on my site, http://thesuccessuniversity.net where the header text is pushed together whenever I make the... Hi there,

I have an issue with the header on my site, http://thesuccessuniversity.net where the header text is pushed together whenever I make the headline and description too large, is there a way to separate them more and make the header look like it does in the preview?

Thanks. ]]> Graphics and Design brody http://www.socratestheme.com/forum/showthread.php?4461-Problem-How-to-Get-the-Text-in-the-Header-to-Not-be-Pushed-Together