Activation Code Error
The activation code I was sent didn't work. Here's the Error Message -
Activation Error: Unknown activation code, please double check your code and try again.
It was for turnaroundhealth.com
Once this error is resolved, can I use the same activation code on multiple sites I own with the Socrates Theme. I purchased the unlimited site license.
Thanks a bunch for your help.
Please make sure you are copying the code from our member's area, and don't have any extra spaces.
I responded to this question via email earlier today, and it was a different code you are using.
How do you get to the Member's Area? And, when I get there (eventually) where would I find the activation code?
Originally Posted by admin
When I try to use the members area. It tells me that I am not logged in and it takes me to a Word Press log in. But when I use my Socrates user ID and password which is the same as my Wordpress user ID and Password, it rejects them. What am I doing wrong?
It's taking more time than I want to spend just to activate thee theme. Please send me the link to the membership area and directions on where I would see the activation code.
I'm sorry this is taking more time than you had planned.
There is a link to the member's area on every page of our site, and even right in the top navbar of this forum.
When I check your member account, I show you as successfully logging in this morning already.
The member's area link is at:
Click the "Download" page link to access the activation code.
I just logged in with the username and password you created and have forwarded that info to you via email as well. I did not have any login issues.
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