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  1. #1
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,501
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    12

    Default I upgraded, but trial upgrade button is still showing in dashboard?

    Do you have the WP-DBManager plugin installed.

    Deactivate it and then reactivate it.. Otherwise wait until your database is re-cached via the plugin for button to disappear.

  2. #2
    Join Date
    Nov 2010
    Posts
    3
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    0

    Exclamation I have A similar problem but, know the cause

    We purchased the upgrade .. not by clicking the upgrade button but just going back to the site so we have two accounts tedcook and tedcook1

    I have both codes
    The trial one and the upgraded unlimted one

    Can I msg you both codes and simply get a fix by upgrading the trial code
    maybe or do you have a better solution

    Basically we have multiple accounts
    tedcook(trial) and tedcook1 (unlimited upgrade)

    Did it wrong sorry but, need help ASAP
    Expires on the 13th

    TC
    Last edited by jimreynolds; 11-11-2010 at 05:04 PM.

  3. #3
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,501
    Rep Power
    12

    Default

    I upgraded the trial account.. You should be all set and that original activation code will not work on all your installs.

  4. #4
    Join Date
    Nov 2010
    Posts
    3
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    0

    Default Sorry Confused

    The Dashboard still shows need to upgrade

    Which code should we use for future installs
    the code for tedcook or tedcook1 ??


    Sorry for the confusion

    TC

  5. #5
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,501
    Rep Power
    12

    Default

    Oops.

    Sorry I said "will not work" instead of "will now work"

    use the original account: tedcook

  6. #6
    Join Date
    Nov 2010
    Posts
    3
    Rep Power
    0

    Default Solved .. Thank YOU

    Thank You For Such Quick And Wonderful Service You Are Awesome
    All is Fixed and I know how to operate from here ..

    Thank You
    TC

  7. #7
    Join Date
    Dec 2010
    Posts
    2
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    0

    Default same problem

    hello,

    this is my problem too, can you help me with this?

  8. #8
    Join Date
    Dec 2010
    Posts
    2
    Rep Power
    0

    Default user id

    my user id is : wpblogsense

    Thank you

  9. #9
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,501
    Rep Power
    12

    Default

    I upgraded your account, you'll need to reload your browser or delete your cache to see full activation.

    Looks like you tried to create a new account other than logging into existing one.

  10. #10
    Join Date
    Dec 2010
    Posts
    1
    Rep Power
    0

    Default Need Another Solution

    i have the same problem...

    instead of upgrading using the button, i went to the website and purchased a license.

    i followed the previous instructions here and watched the tutorial: uninstalled, cleared my cache and cookies, reinstalled. but still getting this msg: "This installation of the Socrates Theme is not activated. Please login to the admin area and enter your activation code to remove this message."

    i have entered my activation code, but get this msg: "Activation Error: Your trial has expired, click here to buy the Socrates theme and continue using or you an uninstall the Socrates theme by clicking here."

    should i submit a support tix???

    i forgot to include my url: www.eiroinsider.com

    when i click on "Socrates Theme" msg to activate, it takes me to a wordpress dashboard that only has Profile & Tool in it. i don't know where i am?
    Last edited by Char1sma; 12-30-2010 at 12:23 PM.

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