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  1. #91
    Join Date
    May 2012
    Posts
    6
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    0

    Default

    Hi - I just purchased the upgrade - through the upgrade button on my blog. I received confirmation from paypal and from clickbank, but nothing from SocratesTheme. Also, I cannot get to the download page within the SocratesTheme.com website. Here's a partial screenshot of what I'm experiencing.

    http://bit.ly/JN1mcE

    My trial version expires today. Hopefully this is the result of something stupid on my end and an easy fix.

    - Bal

  2. #92
    Join Date
    Jan 2012
    Posts
    881
    Rep Power
    3

    Default

    Hi Bal,

    Let's keep talking on the ticket you submitted. I just looked at your membership account and I will need to send you some "sensitive" information including new password.
    Leilani Clifford
    - Forum Admin

    ----------------------------
    We're building our Socrates Facebook community! Come visit us, and Like us to stay up to date on everything Socrates
    Facebook: http://www.facebook.com/socrateswptheme
    Twitter: http://www.twitter.com/socratestheme

  3. #93
    Join Date
    May 2012
    Posts
    6
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    0

    Default

    sounds good - thanks!
    - Bal

  4. #94
    Join Date
    May 2012
    Location
    Worcestershire
    Posts
    3
    Rep Power
    0

    Default

    Hi, I've just upgraged from the trial version after 6 days and paid for unlimited usage of the socrates theme. I did everything as instructed (clicked dashboard link to upgrade etc) paid, got the clickbank receipt, logged into my socrates theme and it still shows 'trial ending soon'. I've refrshed the dashboard and gone in and out of the layout section as earlier suggested in the thread, but it still shows my trial will end tomorrow, June 3rd 2012.

    Can you fix this for me as I had planned a busy week for making websites.

    Cheers

    Gary

  5. #95
    Join Date
    Jan 2012
    Posts
    881
    Rep Power
    3

    Default

    Hi Gary,

    Let's wait till June 4th, and it will most likely go away. Let us know if it does not, and I'll personally take a look at your site.

    Thanks,

    -Fred





    Quote Originally Posted by ionianson View Post
    Hi, I've just upgraged from the trial version after 6 days and paid for unlimited usage of the socrates theme. I did everything as instructed (clicked dashboard link to upgrade etc) paid, got the clickbank receipt, logged into my socrates theme and it still shows 'trial ending soon'. I've refrshed the dashboard and gone in and out of the layout section as earlier suggested in the thread, but it still shows my trial will end tomorrow, June 3rd 2012.

    Can you fix this for me as I had planned a busy week for making websites.

    Cheers

    Gary
    Leilani Clifford
    - Forum Admin

    ----------------------------
    We're building our Socrates Facebook community! Come visit us, and Like us to stay up to date on everything Socrates
    Facebook: http://www.facebook.com/socrateswptheme
    Twitter: http://www.twitter.com/socratestheme

  6. #96
    Join Date
    Jan 2012
    Posts
    881
    Rep Power
    3

    Default

    Gary, What is your last name, and username for our member area?

    Quote Originally Posted by Forum Admin View Post
    Hi Gary,

    Let's wait till June 4th, and it will most likely go away. Let us know if it does not, and I'll personally take a look at your site.

    Thanks,

    -Fred
    Leilani Clifford
    - Forum Admin

    ----------------------------
    We're building our Socrates Facebook community! Come visit us, and Like us to stay up to date on everything Socrates
    Facebook: http://www.facebook.com/socrateswptheme
    Twitter: http://www.twitter.com/socratestheme

  7. #97
    Join Date
    May 2012
    Location
    Worcestershire
    Posts
    3
    Rep Power
    0

    Default

    OK now Fred, thanks for the fast response. I've managed to get two websites up and running with the Socrates theme, so all's good to go!

    BTW, my last name is Johnson and the user name for the members area is gazjaka

    Incidentally, where can I find the video's inside the members area? I know they're there somewhere, but I can't find them!

    Cheers

  8. #98
    Join Date
    Jan 2012
    Posts
    881
    Rep Power
    3

    Default

    Hi Gary,

    Glad to hear things are working out.

    We have the Socrates 3.0 videos unders its own menu, and the IM videos can be found via the sitemap.

    Make sure you're logged in, and then go to:

    http://www.socratestheme.com/downloads/sitemap/

    Cheers
    Leilani Clifford
    - Forum Admin

    ----------------------------
    We're building our Socrates Facebook community! Come visit us, and Like us to stay up to date on everything Socrates
    Facebook: http://www.facebook.com/socrateswptheme
    Twitter: http://www.twitter.com/socratestheme

  9. #99
    Join Date
    Jun 2012
    Location
    Malaysia
    Posts
    4
    Rep Power
    0

    Thumbs up

    Hi

    I just upgraded too - no problems with my first site but tried to load onto second site am building and get this message!

    Installing Plugin from uploaded file: socrates-3.03.zip

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin install failed.

    Return to Plugins page


    Any ideas
    Thanks
    Mark
    PS: Yes, i ordered the unlimited license

  10. #100
    Join Date
    Jun 2010
    Location
    Binghamton, NY
    Posts
    2,732
    Rep Power
    7

    Default

    The key is in the text you posted. You tried to install with the plug-in installer instead of the theme installer.
    Lynn T. Harrison
    Ever Evolving Enterprises
    LynnTHarrison.com (my blog on using WordPress) Testimonials appreciated

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