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Just Purchased, Now Completely Lost
Sorry for posting this in two locations, but I'd really like a solution here... thanks!
Hey I just bought the multiple use version of Socrates, I didn't test it first so I haven't installed anything yet. I got my Username and Password. Where can I download the Zip of the theme??
I'm on the download page (http://www.socratestheme.com/downloads/), I got down to download the latest version 2.03, click on it and it takes me to a page which says "I’m sorry, you need to be a registered member to access this area. If you’re not a member you can get access by purchasing Socrates. Members can login by Clicking here."
I click where it says to, it brings me to a wordpress login screen for some reason, I put in my login name and password which I choose when I bought Socrates... and it takes me back to the download page... when I click on the version 2.03 it takes me back to the sorry page... It also takes me to the sorry page if I click on "get activation code".
This is a huge circle, annoying, and not a promising start, what am I missing here?
PS I also confirmed my "subscription" via email after I bought the theme, so that's not the issue.
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It appears you didn't complete registration the first time, but went back to page and registered. Because of this you didn't get assigned to the membership level.
I just assigned you so now you won't get that error.
The latest version is 2.1.
So the problem was just that your username wasn't assigned to a level that gave you access. It now will.
Sorry for the issue.
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Thank you for the quick response. It's all good now and I just downloaded, appreciate the help.
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Glad it worked out, and it should have been quicker response.. you posted just after I signed off for a bit.
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