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  1. #1
    Join Date
    Feb 2011
    Posts
    2
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    0

    Default Just Purchased, Now Completely Lost

    Sorry for posting this in two locations, but I'd really like a solution here... thanks!

    Hey I just bought the multiple use version of Socrates, I didn't test it first so I haven't installed anything yet. I got my Username and Password. Where can I download the Zip of the theme??

    I'm on the download page (http://www.socratestheme.com/downloads/), I got down to download the latest version 2.03, click on it and it takes me to a page which says "Iím sorry, you need to be a registered member to access this area. If youíre not a member you can get access by purchasing Socrates. Members can login by Clicking here."

    I click where it says to, it brings me to a wordpress login screen for some reason, I put in my login name and password which I choose when I bought Socrates... and it takes me back to the download page... when I click on the version 2.03 it takes me back to the sorry page... It also takes me to the sorry page if I click on "get activation code".

    This is a huge circle, annoying, and not a promising start, what am I missing here?

    PS I also confirmed my "subscription" via email after I bought the theme, so that's not the issue.

  2. #2
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,208
    Rep Power
    12

    Default

    It appears you didn't complete registration the first time, but went back to page and registered. Because of this you didn't get assigned to the membership level.

    I just assigned you so now you won't get that error.

    The latest version is 2.1.

    So the problem was just that your username wasn't assigned to a level that gave you access. It now will.

    Sorry for the issue.

  3. #3
    Join Date
    Feb 2011
    Posts
    2
    Rep Power
    0

    Default

    Thank you for the quick response. It's all good now and I just downloaded, appreciate the help.

  4. #4
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,208
    Rep Power
    12

    Default

    Glad it worked out, and it should have been quicker response.. you posted just after I signed off for a bit.

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