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  1. #1
    Join Date
    Jan 2012
    Posts
    17
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    Default Good activation code, please!

    Hi there - I do not mean to spam the forum here but the trial version did not give me a good activation code so I broke down and BOUGHT the theme (multiple-site option) and the download page is still giving me the same "code":

    'type is required'

    I doubt that is the code but I C&P'd it and yesterday it said "Activation Error: site location is required"

    I am annoyed and frustrated that I am out $77 with no code to show for it. I have limited time to work on my site, so this is indeed a setback for me.

    PLEASE HELP!!!
    Last edited by Ebiz Mom; 01-31-2012 at 08:09 AM.

  2. #2
    Join Date
    Jan 2012
    Posts
    913
    Rep Power
    3

    Default

    Hello Ebiz Mom,

    I am very sorry that you have had this set back. Last night we were working on our servers and that might have been the problem. We should be done with this work today in the afternoon.

    We did not think it would affect anyone, and that's why we didn't post a notice.

    I will look into your activation code and get back to you ASAP!

    Thank you for your patience.

    -Fred.
    Leilani Clifford
    - Forum Admin

    ----------------------------
    We're building our Socrates Facebook community! Come visit us, and Like us to stay up to date on everything Socrates
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  3. #3
    Join Date
    Jan 2012
    Posts
    17
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    0

    Default Can You Just E-mail Me the Code??

    Hi there - this is my only day off - can you just e-mail me the code?????

  4. #4
    Join Date
    Jan 2012
    Posts
    913
    Rep Power
    3

    Default

    I've asked Dan who has rights to get your code. He will send it to you shortly. Thanks.
    Leilani Clifford
    - Forum Admin

    ----------------------------
    We're building our Socrates Facebook community! Come visit us, and Like us to stay up to date on everything Socrates
    Facebook: http://www.facebook.com/socrateswptheme
    Twitter: http://www.twitter.com/socratestheme

  5. #5
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,214
    Rep Power
    12

    Default

    The answer to your problem is in our FAQ thread.

    There is never a reason to post more than once in this forum,
    I can assure you that we see all posts.

    Had you searched the forum you would have found this thread for your error.

    http://www.socratestheme.com/forum/s...ead.php?t=1490

    As we stated on the registration form, you can not put "spaces" in your username as it won't work in our activation system.

    That is the reason the trial code didn't work.

    We are doing a database transfer at the moment, but in the next 15 minutes or so I'll be able to change your username... So you can login using "EbizMom" in our members area. Your forum account will stay the same.

  6. #6
    Join Date
    Feb 2012
    Posts
    1
    Rep Power
    0

    Default Good activation code, please!

    I have the same problem as Ebiz mom. Please change my code, so I can start working!
    Thanks

  7. #7
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,214
    Rep Power
    12

    Default

    Actually, your username is only one word.

    So it's not the problem. It looks like your upgrade didn't process in our database completely. We were doing a server migration around the time you upgraded.

    You should be all set now.

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