Banner Image Custom File upload

[pearlguy101]

Help !! For the last two hours, I have been trying to upload a custom banner image from a file. It's just not working. . Help !!!

[lynnth]

Can you give more details? What is the name of the file (sometimes special characters in the name can cause issues)? What process are you using? Are you getting any error messages?

[pearlguy101]

Hi, thanks for the response. I finally figured it out by saving the custom image file as picture file with .jpg. and it works. However, I got a new problem: the banner I uploaded is not big enough. Have been trying to find a way (such as changing the html code). Any good suggestion?

[lynnth]

Your better bet is to use a graphics tool like Gimp to make it the correct size.