Socrates License Upgrade From Single To Unlimited
I have upgraded my socrates license from single to unlimited. But when entering the activation code I receive the following:
Activation Error: You have already reached the maximum number of activations for your license. If you feel you have received this message in error please contact Socrates support.
Should have I been sent a new activation code if so I did not receive it.
Thanks in advance,
Your code is upgraded after you purchase and login to your trial account as we prompt. If for some reason after you purchased you created a new account or didn't login that will create two accounts.
You need to contact Socrates support at: http://socratesthemehelp.zendesk.com to correct the issue. Submit your username and CB receipt for the upgrade.
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