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Socrates License Upgrade From Single To Unlimited
I have upgraded my socrates license from single to unlimited. But when entering the activation code I receive the following:
Activation Error: You have already reached the maximum number of activations for your license. If you feel you have received this message in error please contact Socrates support.
Should have I been sent a new activation code if so I did not receive it.
Thanks in advance,
Jim
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Your code is upgraded after you purchase and login to your trial account as we prompt. If for some reason after you purchased you created a new account or didn't login that will create two accounts.
You need to contact Socrates support at: http://socratesthemehelp.zendesk.com to correct the issue. Submit your username and CB receipt for the upgrade.
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