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  1. #1
    Join Date
    Jun 2010
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    Maine
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    Default My Header Won't Upload, What's Wrong?

    First make sure...


    • The file is 960x150 pixels in size
    • The extension ends in .jpg, .gif, .png
    • There are no numbers, spaces or punctuation in filename

    If you are receiving a header upload error..

    Goto Settings > Miscellaneous (or Settings > Media in 3.0)
    and save the upload path as

    wp-content/uploads

    If that doesn't work chmod the permissions on the header-images and sub directories via FTP to 777. Change back to 755 permissions if fixed.

    Search forum for more solutions if this doesn't solve.

  2. #2
    Join Date
    Jul 2010
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    Default Dan

    Thanks Dan,

    That didn't make much sense to me since I am using one of the stock headers.

    When I select it, no problem, then I click save and it goes away every time.

    I am seeing this error message just above the header images to choose:

    Warning: opendir(../wp-content/themes/socrates/header-images/uploads) [function.opendir]: failed to open dir: No such file or directory in /home/samuel/public_html/hawaiisolarcompany.com/resources/wp-content/themes/socrates/socrates/functions.php on line 2065

    Please help, thanks.

    Sam
    Last edited by sailorsaml; 07-08-2010 at 11:39 PM. Reason: needed to add error message

  3. #3
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    Jun 2010
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    Maine
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    Default

    You've got a double directory problem, which means you unzipped it to a 2nd directory and uploaded..

    Look at your directory path.

    /socrates/socrates

    Via FTP move all the files from socrates/socrates/ to just /socrates

    That will fix.

  4. #4
    Join Date
    Jul 2010
    Location
    Maryland
    Posts
    56
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    5

    Default Can't Upload Custom Header

    Lovin' this theme, but having trouble here and there.

    I watched the tutorial & followed the steps to upload a custom header from my logo software. It's the right size, a jpg file & I removed the spaces & punctuation from the name. When I press "Upload" the file seems to be uploading & I get a message saying the change has been made. But instead of my custom image in the Uploads section, I keep getting images from the Socrates library. I've tried over and over and over. Same result. No error messages, though.

    I'm a web neophyt & don't know how to do any technical troubleshooting. Please help!!

    The site is under development & set to private right now but the address is www.TLFiggs.com/wordpress

    LaCharla

  5. #5
    Join Date
    Jun 2010
    Location
    Binghamton, NY
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    8

    Default

    It is very strange. I see an image of a bible passage in the header when I look at your site. But if I look at the source to the page I don't see where that image is called out.
    Lynn T. Harrison
    Ever Evolving Enterprises
    LynnTHarrison.com (my blog on using WordPress) Testimonials appreciated

  6. #6
    Join Date
    Jul 2010
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    0

    Default How?

    Quote Originally Posted by admin View Post
    You've got a double directory problem, which means you unzipped it to a 2nd directory and uploaded..

    Look at your directory path.

    /socrates/socrates

    Via FTP move all the files from socrates/socrates/ to just /socrates

    That will fix.

    Thanks Dan, I have FileZilla and I see the other directory paths, just not sure HOW to move the files from socrates/socrates/ to just /socrates. There is no cut and paste feature in File Zilla that I see.

    Any ideas? Thank you!

  7. #7
    Join Date
    Jun 2010
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    Binghamton, NY
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    Default

    With Filezilla it is drag and drop. Select the lower socrates folder and drag it up a level.
    Lynn T. Harrison
    Ever Evolving Enterprises
    LynnTHarrison.com (my blog on using WordPress) Testimonials appreciated

  8. #8
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    Jul 2010
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    Default Thanks

    Do I delete the secondary one after I drag it up? I noticed that there is also one for MACOSX, should I do the same for that? Thank you!

  9. #9
    Join Date
    Jun 2010
    Location
    Binghamton, NY
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    Default

    Once you drag the lower Socrates folder up into the themes folder it should merge the two. This is fine since the upper one only contains the lower one. Not sure what the MACOSX folder is. Might be another theme.
    Lynn T. Harrison
    Ever Evolving Enterprises
    LynnTHarrison.com (my blog on using WordPress) Testimonials appreciated

  10. #10
    Join Date
    Jun 2010
    Location
    Maine
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    Default

    The MacOSX folder might have been placed in there on an old version... blame Jon... he sends me updates that he zipped in Mac... so I might have missed one in an older update.

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