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  1. #191
    Join Date
    Oct 2011
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    7
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    Default Custom Header

    Hi,

    I had a custom header developed and am not able to upload it. The image is 960px by 150px. I am not getting any error response so I don't know what I am doing wrong. My url is www.intelligentprospector.com.

    Please help with any advice.

    Thanks.

  2. #192
    Join Date
    Jun 2010
    Location
    Binghamton, NY
    Posts
    2,732
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    8

    Default

    Does the filename have any punctuation in it? That has caused upload issues in the past.
    Lynn T. Harrison
    Ever Evolving Enterprises
    LynnTHarrison.com (my blog on using WordPress) Testimonials appreciated

  3. #193
    Join Date
    Oct 2011
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    7
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    Default Custom Header

    Lynn,

    Thanks for the quick response. Here are the filenames I have tried: IPheaderJPG, IPheaderPNG. Neither works.

  4. #194
    Join Date
    Jun 2010
    Location
    Binghamton, NY
    Posts
    2,732
    Rep Power
    8

    Default

    was the period just left off the file name to separate the name from the extension in your post or is it missing from your actual files?
    Lynn T. Harrison
    Ever Evolving Enterprises
    LynnTHarrison.com (my blog on using WordPress) Testimonials appreciated

  5. #195
    Join Date
    Oct 2011
    Posts
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    Default

    Lynn,

    Sorry, the file names are IPheaderJPG.jpg and IPheaderPNG.png. Sorry for the inaccurate data.

    Thanks.

  6. #196
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,314
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    12

    Default

    Can you upload the files to your Wordpress > Media tab?

    What is your upload path in Settings > Media it should be:

    wp-content/uploads

  7. #197
    Join Date
    Oct 2011
    Posts
    7
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    Default

    Dan,

    I can upload it to my media files on WP.

    What am I doing wrong on the header upload?

    Thanks for your help!

  8. #198
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,314
    Rep Power
    12

    Default

    Can you share your link and the path to the header upload and confirm the following?

    1. You didn't rename your Socrates directory: it's socrates
    2. You've checked your header-images/upload directory permissions
    3. Please confirm your path in Settings > media and that it says /wp-content/uploads

    Whatever the problem is it's been answered on this thread already we just have to determine which problem.

  9. #199
    Join Date
    Oct 2011
    Posts
    7
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    0

    Default

    Dan,

    1. Confirmed
    2. How do I check the header upload directory permissions?
    3. Confirmed.

    C:\Users\Doug\Desktop\IPheaderJPG.jpg

    Thanks.

  10. #200
    Join Date
    Jun 2010
    Location
    Maine
    Posts
    7,314
    Rep Power
    12

    Default

    Can you please share your link and the path to the file that you uploaded online via Wordpress?

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