06-16-2011, 02:23 PM
new header does not appear on website
Hi, the header i am choosing from socrates does not appear on the website. It does appaer ont the Edit Header Text panel and after safe nothing happens on the preview and on the website? I have tried everything? CAn you please help?
Henk from Holland
06-16-2011, 03:16 PM
If you're using IE can you try another browser?
Does the filename have any numbers or punctuation in it?
Can you see image at: yourdomain.com/wp-content/themes/socrates/header-images/filename.jpg
06-17-2011, 12:56 AM
the header does not work
thanks, yes I tried another browser at work, still no.
It is not uploaded from my own file, the headerimage its one from socrates.
06-17-2011, 01:09 AM
Can you share a link to your site?
06-17-2011, 01:12 AM
06-17-2011, 02:02 AM
It's got to be a permission problem on this folder
You need to change permissions on the uploads folder via FTP or file manager to 755, if that doesn't work 777.
I'm just signing off for the night. If you send cpanel or ftp access to me via PM in the morning, I can fix in a few seconds.
06-17-2011, 02:06 AM
Last edited by Dan Nickerson; 06-17-2011 at 10:21 AM.
Reason: removed info
06-17-2011, 10:23 AM
Please change your wordpress login information immediately. You posted it in a public forum. I had said to PM me which means private message.
I had also requested your cpanel or ftp info.
Once you change your wordpress login info, use our private messaging system to contact me. I need your new wordpress login and domain admin login.
06-17-2011, 07:49 PM
Header not loading in IE only
My Socrates in operating like a breeze in Firefox. However, I discovered a problem in IE the other day and it seems to have mushroomed.
With http://ipodforsale.net, the header does not load. No problem in Firefox or other browsers. In http://greenplanetwaterpurifiers.com, the home page loads completely askew in IE while all other pages load correctly.
Your help is appreciated.
06-17-2011, 08:17 PM
The problem with the water purifier site is with this post.
You've got open div tags you can fix in the html tab of the post editor.
The ipod site is calling this header but it's showing as file not found.
Make sure the file is there via ftp and check permissions.